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Michael Down

Global Head of Financial Services · Neo4j
Over a decade turning data and AI into advantage for the world’s largest banks.
[email protected] linkedin.com/in/michaelkdown York, England, United Kingdom
About

I help the world’s largest banks solve their hardest problems in financial crime, risk and regulatory compliance, and I take the real-time data platforms behind those solutions to market — turning deep technical capability into the positioning, narrative and demand that resonate with the people who actually buy: the CTOs, risk leaders and engineers inside those banks.

I’ve spent over a decade in and around financial services data: from real-time platforms at Barclays acting on billions of events a day, to search, observability and analytics at Elastic, to leading the financial services business at Neo4j. I know how banks evaluate, buy and deploy infrastructure, and because I come from a deeply technical background, I can talk strategy with a bank’s CTO and still get hands-on with the queries and implementation detail alongside their engineers.

As Global Head of Financial Services at Neo4j I own the vertical end to end: the positioning and messaging, the content and use-case library that ranks where buyers search, the executive community I founded and host, and the product and acquisition strategy that decides where we invest. I work across product marketing, product and the field, because winning a vertical takes all three moving together.

Featured
Thought leadership
The Three Pillars for Connected Enterprise Intelligence
A messaging framework I co-authored to give enterprise AI a category narrative, now used across tier-one banking engagements to frame why connected, real-time data is the foundation.
Neo4j · May 2026 · Read paper →
Press
Banks are seeking to use AI as a tool for both protection and competition
Quoted in the FT as an industry voice on AI and financial crime: earned, third-party credibility that puts a point of view into the market through the press, not the pitch deck.
Financial Times · April 2026 · View ↗
Field marketing
NYC FSI GraphTalk: “Trust in AI Banking”
An invite-only executive forum I founded and host for 30 to 40 financial services leaders in Manhattan. I set the agenda, deliver the keynote and chair the panel.
Founder & host · 2nd edition · Manhattan, New York
Content & SEO
Financial Services use-case library
A public use-case library I created and own, mapping financial services problems to solutions in the buyer’s own language, so it ranks and converts where the industry searches.
neo4j.com · ongoing · View ↗
Experience
Neo4j
4 yrs 9 mos · United Kingdom
Apr 2025 to Present
1 yr 3 mos
Global Head of Financial Services
Own Neo4j’s global financial services go-to-market: the positioning, messaging, content and field strategy for a vertical spanning fraud, risk, AML and real-time decisioning at the world’s largest banks.
Created the category narrative and the reusable messaging framework (the “three pillars”) now used to frame enterprise AI across multiple tier-one banking engagements.
Built and own the public FSI use-case library, a content engine that maps banking problems to solutions in the buyer’s language and ranks where the industry searches.
Founded and host an invite-only executive forum (GraphTalk) for 30 to 40 senior financial services leaders: field marketing and community that build authority and pipeline together.
Shape product and acquisition strategy for the vertical and work directly with bank CTOs and risk leaders, keeping the go-to-market grounded in what the industry actually buys and deploys.
Oct 2021 to Apr 2025
3 yrs 7 mos
Head of Financial Services Technology, EMEA
Built and led Neo4j’s financial services practice across EMEA from the ground up, establishing the domain credibility, reference stories and positioning the global business now runs on.
Made Neo4j a recognised name in financial crime and fraud detection across EMEA banks, setting the technical narrative for AML, KYC, transaction monitoring and fraud-ring detection.
Created the reusable assets that scaled the vertical: reference architectures, solution patterns and enablement that let the field sell and deliver consistently across the region.
Partnered with tier-one banks, insurers and fintechs as a trusted advisor, turning regulatory and investigative needs into a story and a solution the buyer could act on.
Elastic
5 yrs 10 mos · United Kingdom
May 2021 to Oct 2021
Head of Financial Services, EMEA

Led Elastic’s financial services practice across EMEA (real-time search, observability and analytics at scale), building centres of excellence and repeatable plays that scaled adoption among banks and opened new use cases such as trade settlement.

Jan 2018 to May 2021
Senior Principal Solutions Architect

Owned complex solution strategy for major financial services and enterprise accounts across EMEA (scalable search, observability and real-time data platforms), building the market credibility that led to running the FSI practice.

Jan 2016 to Jan 2018
Solutions Architect

Delivered Elastic’s real-time search and analytics for enterprise customers, with a growing focus on financial services use cases.

Barclays
9 mos · United Kingdom
May 2015 to Jan 2016
Big Data Designer & Tech Lead
Architected the bank’s real-time security platform, ingesting and acting on several billion events per day across scalable NoSQL and the Hadoop ecosystem.
Designed and built a fraud-detection platform for Barclaycard, tackling application and first-party credit fraud.
Led a team of data scientists within cyber security, applying machine learning to fraud and threat problems at scale.
Burberry
3 yrs 5 mos · United Kingdom
May 2013 to May 2015
Senior Integration / API Engineer

Built Burberry’s first Hadoop data platform for customer insight, and designed the integration architecture behind online order processing and the monogramming programme.

Jan 2012 to May 2013
Integration Engineer

Surfaced real-time data to customer-facing applications through enterprise integration platforms.

Accenture
1 yr 3 mos · United Kingdom
Nov 2010 to Jan 2012
Associate Software Engineer

Early-career software and data engineering across government and global pharmaceutical clients, building data-automation platforms and leading a small distributed team.

Education
University of Durham
MSc, Software Engineering Management
2009 to 2010
University of Wales, Aberystwyth
BSc, Sport Science
2006 to 2009
St Peter’s School, York
2001 to 2006
Expertise
Financial Crime & AMLRisk, Regulatory & ComplianceReal-Time Analytics & ObservabilityGenerative & Agentic AIFinancial Services Go-to-MarketProduct Marketing & Positioning
Languages
English: Native