Michael Down
I architect agentic AI systems for regulated financial services: the layer that sits between AI agents and the systems they act on, and the controls that make their behaviour deterministic enough to run inside a bank. I have built production data platforms at bank scale, led the engineers who build them, and I still design and build myself.
I am currently working with a tier-one US bank to design the scope and architecture of an enterprise agentic knowledge layer, alongside the engineering team now taking it into production: a governed ontology spanning the bank’s processes, domain concepts, data products and physical systems, an MCP tool surface that agents call in order to act, platform-level trust enforcement that filters what any agent may retrieve by confidence and data sensitivity, and an execution-trace loop that turns reviewed runs into reusable paths.
I’ve spent over a decade in and around financial services data: real-time platforms at Barclays acting on billions of events a day, post-trade settlement under CSDR, then solution architecture at Elastic, then building Neo4j’s financial services business into the company’s largest industry vertical. I’ve worked with tier-one banks and insurers including Aviva and Zurich, and I own the vertical end to end: the technical direction alongside the commercial strategy.
Led Elastic’s financial services practice across EMEA (real-time search, observability and analytics at scale), building centres of excellence and repeatable plays that scaled adoption among banks. Designed and built the post-trade settlement process a tier-one investment bank put in place to meet CSDR settlement discipline.
Owned complex solution strategy for major financial services and enterprise accounts across EMEA (scalable search, observability and real-time data platforms), building the market credibility that led to running the FSI practice.
Delivered Elastic’s real-time search and analytics for enterprise customers, with a growing focus on financial services use cases.
Built Burberry’s first Hadoop data platform for customer insight, and designed the integration architecture behind online order processing and the monogramming programme.
Surfaced real-time data to customer-facing applications through enterprise integration platforms.
Early-career software and data engineering across government and global pharmaceutical clients, building data-automation platforms and leading a small distributed team.